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1.1 These Terms and Conditions (the "Agreement") govern the provision of piloting services for the Genshin Impact video game (the "Game") by TIA’s Piloting Services ("Service Provider," “we,” or “us”) to the user ("Client" or “you”).
1.2 By using the piloting services, the Client agrees to be bound by this Agreement. If the Client does not agree with any part of this Agreement, they should refrain from using the services.
2.1 The Service Provider offers piloting assistance for the Game, which includes, but is not limited to, maintenance, resource gathering, and quest completion. 2.2 The exact details of the Services offered, including prices and available options, will be specified on our website or communicated to the Client before the Services are rendered.
3.1 Clients agree to pay the specified fees for the Services requested.
3.2 Payment terms shall be as follows: Before any services may be provided, the Client must make at least 50% down payment to the Service Provider. Payment can be made using GCash, PayPal, Welkin Moon, or Genesis Crystals. Other means of payment will not be accepted.
3.3 Failure to pay the remaining balance within 24 hours of work completion will result in the exposure of your UID and username. 3.4 All fees are non-refundable unless explicitly stated otherwise in our Refund Policy. 3.5 The Service Provider reserves the right to change the pricing and fees for the Services at any time, but such changes will not affect the cost of Services already paid for.
4.1 Clients must provide accurate and complete account information necessary for the provision of the Services. 4.2 Clients are responsible for maintaining the security of their account login credentials and agree not to share this information with any third party. 4.3 The Service Provider shall not be responsible for any losses or damages arising from the Client’s failure to maintain account security.
5.1 The Service Provider commits to keep all Client information and account data confidential and will not release or sell such information to any third party without explicit consent, except where required by law or failure to pay on time as agreed. 5.2 By using our Services, the Client provides us permission to post a portion of our dialogue as proof of transaction and legitimacy on our feedback area. UID, username, and other client data will be kept confidential.
6.1 Client may request a refund if the Services have not been initiated, subject to the Service Provider's discretion. 6.2 Once the Services have commenced, no refunds will be provided, except in exceptional circumstances, as determined solely by the Service Provider.
7.1 Respect is heavily valued between the Client and Service Provider. Any animosity or disrespectful statements directed at the Service Provider will not be welcomed and will result in contract termination.
8.1 The Service Provider reserves the right to terminate or suspend the provision of Services to any Client who violates these Terms and Conditions or engages in any unauthorized activities.
9.1 The Service Provider reserves the right to modify these Terms and Conditions at any time. Clients will be notified of any significant changes, and continued use of the Services after such modifications constitutes acceptance of the revised terms.
Please take your time reading over our Terms and Conditions to ensure a smooth transaction and avoid any miscommunication with the Service Provider. If you have any questions or need clarification, please contact us via Twitter.